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With our focus on working for the Landlord, our priority is to find the best Tenant at top market rates. We have tailor made the following service to ensure the absolute best for our Landlord clients:
We have an outstanding proposition to ensure we meet and exceed all the needs of our Lanlords but of course Tenants matter too at McHattons and we take care in finding them a suitable property and then doing all we can to make their stay in their new home as comfortable and stress free as possible and with our dedicated team combined with an online portal for Tenants to report maintenance issues or queries 24 hours a day, 7 days a week we do everything we can to work around the people that matter the most to us at McHattons, YOU!

Ensuring You Have The Right Tenant

Ensuring you have the most appropriate Tenant living in your property is not only important, it is crucial;
The vetting process begins well before tenants make an offer and indeed before a prospective tenant even views.

Lettings Landlord Questionaire

Before the property goes live, you will have completed a Lettings a landlord questionnaire. This provides us with vital information relating to the property itself, your wishes and wants and advises us of the rental period you are looking to secure (i.e. 6 months or 6 years). This allows us to match good quality tenants and saves a lot of time for you, us and also people taking their time to look when their circumstances may mean they were not even suitable in the first place.

During the registration process with McHattons they will also be asked important questions such as;

By qualifying all persons at this early stage saves a huge amount of time and allows the process further down the line to accelerate quickly as all parties are well aware of their need to meet our criteria.

Any and all offers will be presented to you for your consideration. The information above is explained to you giving you and us an educated opportunity to accept the right tenant for you. Once you have accepted an offer, the property is secured for the Tenant whilst they undergo referencing.

This process is expected to take no more than 10 days (8 working days). If referencing takes longer than this, we are within our right to remarket the property with immediate effect to avoid any further delay.

Once the prospective Tenant(s) have completed their online application, the referencing company will be carrying out the following extensive checks; a credit check, a full reference and a final report.

Access To Key Information In One Easy To Use Place

Always see where you are at from marketing performance such as portal/website statistics to viewings carried. Track your tenancies, deposits other key dates so you know when to expect renewals or changes of tenancy. Track maintenance jobs so you can plan for the expenditure so there are no more surprises.

Help To Stay The Right Side Of The Law

Monitor your gas safety certificates and other responsibilities to ensure you are complying with legislation. Ensure the deposit has been registered. We are always here to help you if you need.

Q&A's For Landlords

We have a very personal touch when it comes to dealing with our clients and we are Landlords ourselves so understand exactly what it is a Landlord needs in an agent.

All of our clients have access to a 24 / 7 online property portal, allowing them to track & monitor and the progress of their property. This also allows Tenants to report any issues or maintenance concerns anytime, any day.

An EPC is required for properties when constructed, let or sold.

The EPC provides details on the energy performance of the property and what you can do to improve it.

You must order an EPC before you market your property for rent.

NOTE: Changes to EPCs for Landlords and Tenants from April 2018, Landlords will be required to achieve a minimum rating of E on the EPC for their rental property. Unless there is an accepted exemption, Landlords face a penalty of up to £4,000 for failure to meet the minimum efficiency requirement.

The information provided on EPCs is also helpful for tenants looking to improve the energy efficiency of their home. As of April 2016, tenants can now seek permission from their landlord to undertake energy efficiency measures on their privately rented property.

For Managed properties we will carry out periodical visits to ensure that the current tenants are maintaining the property to a good standard and that there are no obvious visual defects that the tenant may not have noticed. If you would like us to visit on a more frequent basis we are happy to do so but this will incur an additional charge of £78.00 plus VAT. We can also offer this service to Landlords who wish to manage their own properties at a charge of £78.00 plus VAT, you will need to request this in writing. A colour copy including external and internal photos is available on request.

An Inventory and Schedule of Condition is hugely essential for the proper and accurate management of your Premises, whether they are let furnished or unfurnished, to reduce the risk of a dispute arising in respect of the security Deposit. Inventories should, where applicable, show that furnishings and electrical equipment comply with current legislation. If you do not have an inventory and schedule of condition you will not be able to prove the condition of the premises at the start of the tenancy and may not be able to obtain compensation from the tenant, either through any Tenancy Deposit Protection Scheme or through the County Court. We have no liability for any loss suffered if you do not have a fully comprehensive inventory.

We may use an inventory firm to produce a professional and independent report on the property. The charge is based on the time taken to produce this document. We cannot accept any liability for errors or omissions on their part unless it is due to our negligence or breach of contract.
A check out report of the Inventory and Schedule of Condition can be carried out at the end of the Tenancy. This will importantly determine whether or not there is any damage, or compensation for breach of the tenancy, or cleaning needed, taking into account the check-in report of the Inventory and Schedule and Condition.

Yes. You may also need to provide a Carbon Monoxide alarm also.

Private sector landlords are therefore required to have at least one smoke alarm installed on every storey of their properties and a carbon monoxide alarm in any room containing a solid fuel burning appliance (e.g. a coal fire, wood burning stove).

After that, the Landlord must make sure the alarms are in working order at the start of each new tenancy. However, it is the Tenants responsibility to maintain throughout the duration of their Tenancy.

The requirements will be enforced by local authorities who can impose a fine of up to £5,000 where a landlord fails to comply with a remedial notice.

Further information and literature is available on request.

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